How to record network traffic in Internet Explorer

Internet Explorer 11

  1. With a browser window open, press F12 on your keyboard
  2. You should then see an extra module or window appear at the bottom of your browser window
  3. On your keyboard, press Ctrl and 4, this will bring up the Network tab at the bottom
  4. Click on the green triangle 'Play' button to start recording network traffic
  5. You can now go ahead and complete the action that has been causing a problem
  6. Once complete, click the save button next to the red bars that appear where the green 'play' button was previously
  7. You can then send that file to us

Internet Explorer 9 and 10

  1. With a browser window open, press F12 on your keyboard
  2. You should then see an extra window appear, click on the Network tab
  3. Click on the 'Start Capturing' button to start recording network traffic
  4. You can now go ahead and complete the action that has been causing a problem
  5. Once complete, click the Stop Capturing button
  6. You can then click the floppy disk 'Save' button to the left of the Stop Capturing button
  7. Save the file as a .CSV and send the file to us